Shipping Policy
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For shipping within India, delivery takes 3 to 5 business days from the date of placing the order.
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During sale events, it may take up to 4-8 Business days to deliver your order due to the high volume of orders.
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For international orders, it may take up to 7-10 business days to dispatch your order.
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We charge a nominal fee of ₹50 for shipping on orders below ₹799 to ensure reliable and swift delivery, allowing us to maintain high service standards.
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Those who opt to pay on delivery, a nominal charge of ₹30 will be applicable to cover processing and handling expenses.
Cancellation & Return Policy
If you want to cancel the order or item that have not been shipped yet, you can write to our customer support team on service@eausohaute.com
In such cases, the order will be cancelled, and the money will be refunded to you within 24-48 business hours after cancellation. Please note that only the paid amount will be refunded. Any reward points redeemed cannot be re-credited.
If you want to cancel the order or item that have been shipped, you can write to our customer support team on service@eausohaute.com
In such cases, the order will be cancelled once we receive the shipment back in our warehouse & the amount will be refunded once the product is verified by the team.
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For payments done through Debit/Credit cards/Net banking or Paypal, the refund will be processed to the same a/c from which the payment was made within 24-48 business hrs after receiving the products back. Please note that only the paid amount will be refunded. Any reward points redeemed cannot be re-credited.
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For COD order, we will initiate a bank transfer against the refund amount. Please send your bank details with your order number on service@eausohaute.com. We will process the refund 24-48 business hours after receiving the products back in our warehouse. Please note that any reward points redeemed cannot be re-credited.
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Shipping fee will not be refunded
